Once you’ve booked your flights, log in to the Manage My Booking area of our website and enter your flight arrival details. If you’re arriving early, we can still arrange your airport transfer. If you also need extra nights of accommodation, let us know early so we can confirm availability and pricing.

International flights are not included in the price of any tour and will need to be booked separately. You’re free to book your own flights or book here.

Most things are covered, including activities, transport, accommodation, and some meals. You’ll just need money for extra meals, drinks, shopping, and any onward travel after the tour

Awesome! Once you’ve booked, just let us know who you’re travelling with and we’ll make sure you’re roomed together. Easy as that!

For group tours, your place will be confirmed when 6 or more people have signed up and at least four weeks (28 days) prior to the start of your tour.

For volunteer or private bookings, please wait 2-3 working days.

We will refund you the total amount if the tour is cancelled. Typically, group tours are confirmed six months before departure.

Mexico has amazing cuisine, and vegetarian and vegan options are available in most locations. In more rural areas, options may be limited due to the traditional use of meat and cheese. Your group leader and local guide will help recommend the best places to eat based on your dietary needs.

We stay in a variety of accommodation throughout the trip, including traditional 4-star Mexican hotels, charming family-owned guesthouses, and a beautiful waterfront resort. Each place is chosen for comfort, style, and local character.

This tour covers a large part of Mexico, so you can expect some early starts and long travel days. Roads can be winding or bumpy, and there may be delays due to traffic or construction. We make these journeys comfortable with private transport and interesting rest stops along the way. Bringing a neck pillow is a good idea for catching up on rest.

International flights to and from Mexico are not included and must be booked separately.

If your tour includes an internal flight, it will be covered as part of the tour package.

You can get a quote for your flights through our flight booking partner here.

An arrival transfer is included in your Mexico tour. Once you’ve booked your flights, just log in to the Manage My Booking area on our website and enter your arrival details.

If you’re arriving early and staying at the tour accommodation, we’ll still arrange your transfer. If you don’t need a pickup, let us know in advance.

A return transfer after the tour is not included, but your group leader can help organise it, along with any onward travel plans.

Pack light. We recommend bringing less than 20 kilograms of luggage, whether it’s a backpack or suitcase. If you’re getting a new backpack, choose one that opens from the side for easy access.

There are laundry facilities during the trip, so you don’t need to overpack.

Important: This tour includes private transport and an internal flight in Mexico with limited space. You’re allowed one large bag and one small day bag only. Extra luggage may incur a storage or transport fee.

If your flight routes through the USA, even if you’re not leaving the airport—most nationalities need an ESTA visa. Please check your eligibility and apply in advance if required.

If you’re a permanent resident of the USA, Canada, UK or Japan, you do not need a tourist visa to enter Mexico. You’ll be granted a stay of 10 to 180 days on arrival. Be sure to ask immigration for the number of days you need and double-check the departure date on your passport stamp to ensure it matches your travel plans.

If you’re flying back from Mexico City after the tour, we suggest booking your return flight after 3:00pm on day 14 to allow time for travel from Cancun. Your group leader can help with any onward travel within Mexico.

We recommend you fly into Mexico City (MEX) at the start of the tour and fly out of Cancun (CUN) at the end. If you need to return to Mexico City, you’ll need to fly from Cancun to Mexico City, this flight takes roughly 2.5 hours.

The tour ends in Playa del Carmen. The nearest airport is Cancun International Airport (CUN), around 1 hour away by taxi or bus.

It’s best to arrive on the first day of the tour, as most travellers land then. While there are no scheduled activities that day, the group usually meets for a welcome dinner around 7pm.

Yes! All of the accommodations on our Mexico tour offer free Wi-Fi. The connection may not always be super fast, but you’ll be able to do basic things like check emails, message friends, or upload your latest travel photos.