Once you’ve booked your flights, log in to the Manage My Booking area of our website and enter your flight arrival details. If you’re arriving early, we can still arrange your airport transfer. If you also need extra nights of accommodation, let us know early so we can confirm availability and pricing.

Most things are covered, including activities, transport, accommodation, and some meals. You’ll just need money for extra meals, drinks, shopping, and any onward travel after the tour

Awesome! Once you’ve booked, just let us know who you’re travelling with and we’ll make sure you’re roomed together. Easy as that!

Backpack or suitcase? Totally up to you. But here’s the golden rule: pack light! We recommend keeping it under 20kg.

A few quick tips:

• A backpack that zips open on the side = super handy
• Don’t overpack, you can do laundry on tour
• You definitely don’t need 16 pairs of shorts

Keep it simple. You’ll thank yourself later!

For group tours, your place will be confirmed when 6 or more people have signed up and at least four weeks (28 days) prior to the start of your tour.

For volunteer or private bookings, please wait 2-3 working days.

We will refund you the total amount if the tour is cancelled. Typically, group tours are confirmed six months before departure.

Yes. One night, you’ll stay in a local Mayan homestay in small groups. While your hosts may not speak English, they’ll warmly welcome you, share their customs, and teach you some Mayan and Spanish phrases—a truly memorable experience.

You’ll stay in comfortable, traditional-style 3-star hotels, mostly in twin-share rooms.

This trip involves long travel days and some early starts, with travel on winding or bumpy roads. We use private transport and include rest stops along the way.

The Acatenango volcano hike is tough and high-altitude, requiring a good fitness level and proper gear. It’s included in the tour, but if you opt out, we’ll arrange alternative accommodation. If you start but don’t finish, extra costs may apply.

The hike is challenging, with a 7-hour ascent, steep trails, and high altitude. A good fitness level is needed, and mild altitude symptoms are common.

Bring warm clothes, a waterproof jacket, hiking shoes, and insurance covering hikes up to 4000m.

The hike is included, but if you skip it, we’ll arrange a chocolate-making experience and accommodation at no extra cost. If you start but don’t finish, extra accommodation costs may apply.

The hike is tough and high-altitude, taking up to 7 hours uphill. A good level of fitness is needed, and some may feel mild altitude sickness.

Bring warm clothes, waterproof gear, and hiking shoes. The hike is included, but if you opt out, we’ll arrange a chocolate-making experience instead at no extra cost. If you start but don’t finish, alternative accommodation will be at your own expense.

Yes, most accommodations offer free Wi-Fi. Speeds may not be as fast as you’re used to, but you’ll be able to message, check emails, and stay connected.

Yes, travel insurance is compulsory for this tour. Your group leader will check your insurance before the trip begins.

If you’re planning to join the Acatenango volcano hike, make sure your insurance covers hiking up to 4000 metres, as this is often an add-on.

You can organise insurance here.

Visa requirements vary by nationality. You must check entry rules for all three countries before travelling. You’ll also need:

At least 6 months passport validity
At least 2 blank pages
Proof of onward travel from Guatemala
There is also a $20 USD land border exit fee when leaving Belize.

For the most up-to-date information, please consult the official government or consulate websites. If you need help, feel free to contact us.

The tour ends in Antigua, Guatemala. You’re free to leave at any time on Day 18, though most travellers stay for breakfast to say goodbye. If you need to get to the airport, your group leader can help organise a taxi, which costs around £20 or $40 USD.