Are there any age restrictions for this tour?
Yes. This tour is for travellers aged 18 to 45 on the day it starts, and we can't book anyone outside that range. If you're outside it, get in touch and we'll help you find a tour that suits you.
Do I need travel insurance for the tour?
Travel insurance is compulsory for all our trips. You’ll need to show proof of your policy to your group leader upon arrival (on your phone or printed). You can get a quote and purchase your travel insurance here.
What travel insurance do you recommend?
We highly recommend that you travel with insurance for complete peace of mind. Please click here.
What if I’m travelling solo?
Can’t convince your mates? No worries! Most of our travellers come solo, and it’s one of the best ways to experience a new destination.
You’ll join an instant crew, meet amazing people, and make new friends from day one. Plus, you can keep your travel plans flexible and fully your own.
Ready to roll solo? You won’t be alone for long.
How will I access money while I’m away?
We recommend using a Wise travel card. It works in most places and supports Apple Pay and Google Pay. ATMs are widely available, but some places may accept cash only, so it’s good to carry some local currency.
Is my money protected?
Absolutely. Your payment is secure. Backpacking Tours is a licensed tour operator in Thailand (Department of Tourism licence 11/12642), and we use trusted international payment providers. Your booking is safe, and our team is here to support you every step of the way.
What are the passport requirements?
Your passport must have at least six months’ validity and two blank pages. You should also have proof of onward travel.
Will I be able to contact/meet people before the tour starts?
Yes! One week before the trip, you’ll get a welcome email from us, including a WhatsApp group QR code and all the info you need. You can also join our Facebook group in the meantime.
What is the local currency?
Bulgaria's currency is the euro (EUR). It replaced the Bulgarian lev on 1 January 2026, and since February 2026 shops and restaurants only take euros, so do not bring old lev notes expecting to spend them.
Cards and contactless are widely accepted in Sofia and in the ski resorts, and there are plenty of cash machines. Carry some cash for small cafés, mountain huts and taxis, and when a card machine asks, always choose to pay in euros rather than your home currency.
Do I need any special insurance for skiing?
Yes, you will need to ensure that your travel insurance policy specifically covers winter sports and skiing activities.
When is the best time to visit Bulgaria?
For skiing, the season in Bulgaria's mountain resorts usually runs from mid-December to early April, with January and February bringing the most reliable snow. March is often sunnier and milder, though the snow can be softer by the afternoon.
For everything else, June to September is warm and dry, which is ideal for Sofia, hiking in the mountains and the Black Sea coast. Our guide Bulgaria weather: best time to visit goes month by month.
Do I need to tip in Bulgaria?
Tipping is customary but not compulsory. In restaurants and bars, around 10% is normal for good service, and it is usually left in cash or added when you pay. Rounding up taxi fares is common.
Check the bill first, as a few places in resorts add a service charge. Tipping ski instructors or your guide at the end of the week is up to you.
Is the tap water safe to drink in Bulgaria?
Tap water in Sofia and the main mountain resorts is generally safe to drink, and Sofia's supply comes largely from the mountains. In older buildings it can taste of the pipes, so some people prefer bottled or filtered water, which is cheap and sold everywhere.
If you are unsure, ask at your accommodation. Bring a refillable bottle, as you will need to drink more than you think at altitude.
Will my phone work in Bulgaria?
Yes, coverage is good in Sofia and in the ski resorts, including on most of the slopes. Bulgaria is in the EU, so a SIM from any EU country roams at home prices. UK networks no longer have to offer free EU roaming and many charge a daily fee, so check your plan before you go.
A travel eSIM for Europe or a prepaid SIM from A1, Vivacom or Yettel is a cheap alternative.
Is Bulgaria safe for travellers?
Yes, Bulgaria is generally safe. Watch for pickpockets and bag thieves in busy areas and on public transport, and in bars check the bill, as overcharging tourists does happen.
Use licensed taxis with a working meter, ideally booked through your hotel or an app, and avoid the drivers who approach you at Sofia Airport. On the mountain, stay on marked pistes: going off-piste carries avalanche risk and should only be done with a guide. Drug penalties are severe. For the latest advice, see gov.uk's Bulgaria travel advice or your own government's.
Do I need to speak Bulgarian?
No. Bulgarian is written in the Cyrillic alphabet, which can make signs tricky, but English is widely spoken by younger people and in the ski resorts, and menus in tourist areas are usually in English.
One thing to know: many Bulgarians shake their head to mean yes and nod to mean no, so if an answer seems confusing, ask again in words. Blagodarya (thank you) and nazdrave (cheers) are worth learning.
Do I need any vaccinations for Bulgaria?
We cannot give medical advice, so speak to your GP or a travel clinic six to eight weeks before you travel, and check the Bulgaria page on TravelHealthPro for the latest recommendations. Make sure your routine vaccinations are up to date.
If you live in the UK, bring your Global Health Insurance Card (GHIC), which covers state healthcare in Bulgaria. It is not a replacement for travel insurance, and for skiing you need a policy that covers winter sports.
