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What travel insurance do you recommend?

We highly recommend that you travel with insurance for complete peace of mind. Please click here.

(Volunteer Program) What should I wear? Is there a dress code?

It depends on which project you have chosen. Some projects require formal dressing. Therefore, packing a few formal clothes won’t harm

(Volunteer Program) Do I need to be fit/in shape for my project?

We should always be healthy and maintain our fitness. However, it depends on the project you choose and you should always be ready to work.

(Volunteer Program) How old do I have to be?

We accept participants aged from 16 and above. Participants under the age of 18 must travel with a parent or legal guardian. There is no upper age limit however, we recommend participants to check with the program options that are available.

(Volunteer Program) How can I prepare mentally?

Our Culture week program covers most of the topics including culture shock and how to adapt to Culture and Traditions. One should come with an open mind. We suggest you to go through the program guide.

Do I need travel insurance for the tour?

We strongly advise obtaining travel insurance during your time abroad. It is an affordable way to ensure peace of mind during your trip. Travel insurance covers potential medical emergencies and the loss of personal belongings. After receiving your booking confirmation, we will provide you with a recommendation on where to purchase travel insurance.

Can I contact other people who have booked onto the same tour as me?

Of course! We encourage everyone to talk over our social networks. You can find a list of them at the bottom of this page. If you’ve joined a tour, we will send you an invite to a dedicated Facebook group made for your tour a few weeks before it starts. Your tour guide and a tour manager will also be in the group to answer any questions you may have. You can also join the General Discussion Board on Facebook!

Can I change by tour date after I have booked?

Yes, please just give us at 28 days' notice in order to allow another traveller to take your spot.

Does it matter if I arrive before my starting date?

No problem at all - just make sure to arrive at the hotel for the starting date of the tour! We can arrange early night’s accommodation at the hotel and airport transfer or provide easy-to-use directions for getting from the airport in Negombo to our hotel where there are many other accommodation options if you prefer to shop around for pricing.

Can I do this tour alone?

Yes, many travellers—both male and female—travel alone throughout Sri Lanka and Southeast Asia. Most group members on our trips will be solo travellers and we absolutely love it. Upon arrival, we will pick you up from the airport, you will meet your travel mates and the adventure begins.

Is there an age requirement to join a tour?

We have a minimum age requirement of 18 years old to join the tour. Group members aged 16-17 years old are welcome to join the tour but only with a family member that will act as their guardian whilst on tour. Aside from that, no age requirements at all! While our target age is 18-35, we have had many 35+ year old group members join us on tour. It is more about mindset than anything else so if you are looking for a backpacking experience, with backpacker style accommodation and expectations for transportation and evening activities (always optional), then we invite you to join us for an adventure.

Do I need to submit the full payment to reserve my spot on a tour?

Not at all! The deposit confirms your place on the tour. We kindly ask that you provide the remaining balance no less than 28 days before your tour begins.

Can I change my tour date after I have booked?

Yes, please just give us at 28 days' notice in order to allow another traveller to take your spot.

Can I pay off my tour in installments?

Yes! After placing your deposit, you can pay off the tour in installments of your choosing and at your convenience. The final remaining balance is due at least 28 days before your tour is set to begin.

Do I need any vaccinations?

Yes, please arrange an appointment with your local physician and explain your travel plans. Most hospitals have travel clinics with helpful information and vaccinations on site. We suggest doing this well before your trip is to begin to ensure there are no unexpected waiting periods during this process! Please visit here for more information: CDC

How does the payment system work?

Your deposit secures your place on the tour. This holds your spot on the tour up until 28 days before your tour is set to begin when the remaining balance is due in full. If payment is not received by this point, your spot on the tour will be cancelled and the spot will be offered to another potential group member. The remaining balance is displayed in your account. Several reminders will go out before this date to remind you of when your payment is due!

What happens when my tour is complete?

We provide transfer to the airport in Negombo on day 15 of the tour. We will arrange this once we receive your flight itinerary. At the hotel, you have free use of the storage room if you want to spend some more time exploring the city before you depart. Or we can give you can head off for another adventure in a new country