What should I do if I cannot find my driver?

Call your group leader using the number sent in your welcome email. They will assist you.

Is tipping expected?

Tipping is not required but is appreciated. It’s common to tip small amounts at restaurants and bars. If you feel your guides or drivers provided great service, tipping is welcome.

What are the passport requirements?

Your passport must have at least six months’ validity and two blank pages. You should also have proof of onward travel.

What if I arrive in Costa Rica early?

If you arrive early, we’ll still pick you up from the airport and book you into our San José accommodation from the day you arrive. Extra nights can be arranged in advance.

Is Costa Rica safe to travel?

Yes, Costa Rica is safe to travel to. While some areas are known for crime, they are far from where our tours go. Costa Rica is a very popular tourist destination, and with basic commonsense precautions, it is a great place to visit. Our tours visit places that are not just beautiful and exciting, but also known to be safe. Travelling as part of a guided group adds an extra layer of comfort and security.

When is the best time to visit Costa Rica?

The best time to visit Costa Rica is from December to April, during the dry season. This period offers plenty of sunshine, perfect for exploring jungles and relaxing on beaches. If you do not mind a light morning shower, May to November are quieter months to visit. In June and July, the rain often eases, and the forests are at their greenest.

How can I get in touch with my group leader?

Your group leader will email you around 1 day before the tour starts.

Is my money protected?

Absolutely. Your payment is secure. Backpacking Tours is a licensed tour operator in Thailand (TAT Licence No. 11/12642), and we use trusted international payment providers. Your booking is safe, and our team is here to support you every step of the way.

Is travel insurance compulsory?

Yes! Travel insurance is a must for all our trips. You’ll need to show proof (on your phone or printed) to your group leader when you arrive.

Need to grab a policy? Get a quote and buy travel insurance here.

What if I’m travelling solo?

Can’t convince your mates? No worries! Most of our travellers come solo, and it’s one of the best ways to experience a new destination.

You’ll join an instant crew, meet amazing people, and make new friends from day one. Plus, you can keep your travel plans flexible and fully your own.

Ready to roll solo? You won’t be alone for long.

What travel insurance do you recommend?

We highly recommend that you travel with insurance for complete peace of mind. Please click here.

How will I access money while I’m away?

We recommend using a Wise travel card. It works in most places and supports Apple Pay and Google Pay. ATMs are widely available, but some places may accept cash only, so it’s good to carry some local currency.