How can I get in touch with my group leader?
Your group leader will email you around 1 day before the tour starts.
Is my money protected?
Absolutely. Your payment is secure. Backpacking Tours is a licensed tour operator in Thailand (TAT Licence No. 11/12642), and we use trusted international payment providers. Your booking is safe, and our team is here to support you every step of the way.
Is travel insurance compulsory?
Yes! Travel insurance is a must for all our trips. You’ll need to show proof (on your phone or printed) to your group leader when you arrive.
Need to grab a policy? Get a quote and buy travel insurance here.
What if I’m travelling solo?
Can’t convince your mates? No worries! Most of our travellers come solo, and it’s one of the best ways to experience a new destination.
You’ll join an instant crew, meet amazing people, and make new friends from day one. Plus, you can keep your travel plans flexible and fully your own.
Ready to roll solo? You won’t be alone for long.
What travel insurance do you recommend?
We highly recommend that you travel with insurance for complete peace of mind. Please click here.
What’s the best way to access my money?
We recommend grabbing a Wise travel card. It works almost everywhere, lets you withdraw cash at ATMs, and you can use it with Google or Apple Pay.
Top tip: Convert your money to AUD (or NZD) in advance to avoid foreign exchange fees.
If you’re planning to work in Australia or New Zealand, you’ll need one! When signing up, just choose to open an Aussie or Kiwi bank account, that way you’ll be all set to get paid.
Get your Wise card here.
When’s the best time to visit Australia?
Honestly? Anytime’s a good time to go backpacking in Oz! Most of the country stays warm year-round, except for the southern regions during winter (June–August).
But no stress—Australia’s huge, and when it cools down in the south, everyone just heads north to chase the sun. Easy!
Do I need a driver’s license?
Only if you want to drive on K'gari (Fraser Island). To get behind the wheel, you’ll need to:
- Be 21+ with at least 1 year of driving experience
- Have a full driver’s license in English
- Show your license at the safety briefing at the hostel
If your license isn’t in English, bring an international driving permit too.
How much spending money will I need?
We’ve got your big stuff covered—accommodation, transport, activities, and some meals are all included. So your spending money is just for the fun extras:
- Extra meals & drinks
- Souvenirs & shopping
- Onward travel
- Optional activities (like skydiving or kayaking with dolphins!
Tip: If you’re keen to pack in more adventure, bring extra cash for those epic add-ons.
How do I organise my airport transfer?
If you’re joining us in Oz—good news! Your arrival transfer is included. Once you’ve booked your flights, just log into the Manage My Booking area and drop in your flight details.
Heading off after the tour? A return transfer isn’t included, but your group leader’s got your back—they can help you sort onward travel and anything else you need.
When should I arrive for my tour?
Best bet? Arrive on the start date. That’s when most of the group lands, and we all meet up for a welcome dinner around 7PM. There’s nothing scheduled during the day, so you’ve got time to settle in.
Want to explore solo or ease into the vibe? Feel free to arrive a day or two early—totally up to you.
